What data do we collect?

K&B Cochrane collects the following data:        

• Personal identification information (Name, email address, phone number, etc.)

• Reviews and testimonials

How do we collect your data?

You directly provide K&B Cochrane Ltd. with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

How will we use your data?

K&B Cochrane Ltd. collects your data so that we can:

• Contact you to arrange tutoring services

• Use testimonials for marketing purposes

How do we store your data?

K&B Cochrane Ltd. securely stores your data at on cloud storage, with hardware back-ups kept within easy access of our Responsible Person.

K&B Cochrane Ltd. will keep your contact details for the length of your tutoring services plus one year. Once this time period has expired, we will delete your data by deleting the files and correspondence with you.

K&B Cochrane Ltd. will keep reviews and testimonials for the length of your tutoring services plus five years. Once this time period has expired, we will delete your data by deleting the files and removing them from marketing materials.

What are your data protection rights?

K&B Cochrane Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request K&B Cochrane Ltd. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that K&B Cochrane Ltd. correct any information you believe is inaccurate. You also have the right to request K&B Cochrane Ltd. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that K&B Cochrane Ltd. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that K&B Cochrane Ltd. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to K&B Cochrane Ltd.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that K&B Cochrane Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using our website contact form.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

K&B Cochrane Ltd. uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – K&B Cochrane Ltd. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – K&B Cochrane Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. K&B Cochrane Ltd. sometimes shares some limited aspects of this data with third parties for advertising purposes in accordance with Square Spaces usual working parameters.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The K&B Cochrane Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

K&B Cochrane Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 22nd October 2020.

How to contact us

If you have any questions about K&B Cochrane Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Use the contact form to get in touch.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that K&B Cochrane Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on 0303 123 1113 or through their website https://ico.org.uk/ .